MOD POLICIES

Appointment Policy

Arriving late will deprive you of valuable treatment time.  We will make every effort to perform your entire treatment in the Policies of Appointment for remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

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Cancellation / No Show Policy

At Modern Beauty we have a 48 hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels within 48 hours will have the following fee automatically charged to the credit card on file.

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If a client has no shown and/or late canceled 3 times, client will then be required to prepay in full for future services at time of booking appointment. The amount pre-paid for is nonrefundable if the no-show/cancellation policy is violated. If appointment is rescheduled prior to 48 hours of the appointment time, the amount paid will be credited for future services at Modern Beauty.

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We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps.  We appreciate your understanding of our cancellation policy. This will allow our team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

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By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

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Refund Policy

We do not offer refunds on any services rendered.  Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed.  Clients are responsible for additional treatments needed to achieve desired results.

 

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 14 days for the same product only.

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No refund on Gift Certificates purchases.

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Thank you for your cooperation and consideration of all our patients.​

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Privacy Policy

Effective Date: 12/17/2023
Location: Modern Beauty, Austin, TX

 

Modern Beauty ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including in person, through our website, and via any online forms or platforms.

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By using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, and physical address

• Payment details (e.g., credit card information for payments)

• Date of birth or age (as required for treatments)

• Health-related information provided during consultations, appointments, or pre-treatment forms

b. Website and Browsing Information:

• IP address, browser type, and device information

• Cookies and tracking data for site analytics (see Section 6 for more on cookies)

 

2. How We Use Your Information

We collect and use your information for the following purposes:

• To schedule and manage appointments

• To provide treatments and medspa services

• To communicate with you about appointments, promotions, or updates

• To process payments securely

• To ensure compliance with legal obligations (e.g., HIPAA)

• To improve our website, services, and user experience

We may also use your contact information to send you marketing communications. You can opt-out of these communications at any time (see Section 7).

 

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: Payment processors, scheduling platforms, and email marketing tools to deliver services on our behalf.

• Legal Requirements: To comply with HIPAA regulations, court orders, or other legal processes.

• Business Transfers: In the event of a business merger, sale, or restructuring.

All third-party vendors are required to maintain the confidentiality of your information and comply with applicable privacy laws.

 

4. Health Information and HIPAA Compliance

Modern Beauty complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect your sensitive health information.

• Any health-related details you provide (e.g., during pre-treatment consultations or appointments) will be treated with strict confidentiality.

• Your Protected Health Information (PHI) will not be shared without your consent, except as required by law.

• Our team members are trained on HIPAA compliance to ensure the safety of your health data.

If you have any questions about our HIPAA practices, please contact us directly at the information below.

 

5. How We Protect Your Information

We take the security of your information seriously. We use administrative, technical, and physical safeguards, including:

• Secure encryption (SSL) for data transmission

• Limited access to sensitive information by authorized personnel only

• Regular updates to our security protocols

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However, no method of data transmission over the internet is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. Cookies are small files placed on your device that help us:

• Recognize returning visitors

• Track website usage (e.g., Google Analytics)

• Customize content and promotions

You can manage or disable cookies in your browser settings.

 

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal or health information we store.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request that we delete your information, subject to legal obligations.

• Marketing Preferences: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at:
Email: info@modernbeautyatx.com
Phone: 512-885-8663

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Effective Date" at the top.

 

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